Mobile Health Map Impact & Engagement Associate

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Medical School?

Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.

You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine.

About the Family Van:

The Family Van is a mobile health clinic founded in 1992 that works with low-income Boston communities to improve the health and well-being of residents and their families. By bringing preventive health care directly to medically underserved neighborhoods, The Family Van improves health outcomes among people whose needs are not met by the traditional health care system.

Mobile Health Map (MHM) is a national collaborative that helps mobile clinics measure, improve, and communicate their impact. Through innovative digital tools and resources, MHM supports an estimated 3,600+ mobile clinics across the country to model their cost-effectiveness and health impact, positioning mobile clinics as integral components of the U.S. health care system. The Family Van/Mobile Health Map (MHM) Program of Harvard Medical School is the only national repository of mobile clinic data and a leading resource for research on mobile health care delivery. We are seeking a mission driven public health professional to help strengthen and expand our national research collaborative by engaging mobile clinic leaders and researchers, supporting them to use MHM’s analytic tools, and improving the quality and completeness of data contributed to our national registry. 

We are seeking a mission driven public health professional to help strengthen and expand our national research collaborative by engaging mobile clinic leaders and researchers, supporting them to use Mobile Health Map (MHM)’s analytic tools, and improving the quality and completeness of data contributed to our national registry. In this role, the Impact & Engagement Associate will focus on training and educating mobile clinic leadership and research teams to measure, improve, and communicate their impact using MHM tools and data. The IEA will also represent MHM through presentations, trainings, and partnerships that advance evidence based mobile health care and inform policy and practice. Working under the supervision of the Assistant Director - MHM and collaborating closely with the broader Family Van/Mobile Health Map team, the successful candidate will be a process oriented, a strategic thinker, a detailed implementer who thrives in a fast-paced environment with multiple competing priorities.

Key Responsibilities:

National Outreach, Mobile Clinic Stewardship and Data Collection

• Proactively identify and engage mobile clinics across the country to join and actively use Mobile Health Map with the goal of increasing our national footprint and aggregate data collection to improve research into the greater mobile health landscape.
• Build and maintain relationships with representatives from mobile clinics, community-based organizations, health systems, and other stakeholders.
• Provide expert, friendly, and timely support to website users, helping them understand how to access and update MHM tools to measure and communicate their impact.
• Serve as a frontline representative of MHM, exercising diplomacy, discretion, and excellent judgment in managing clinic specific issues.

Website, Data Integrity & Technical Support

• Assist the Program Manager of MHM to support the website management and user portal, assisting users experiencing issues with registration, passwords, data entry, and other technical problems.
• Providing Technical Assistance in data gathering for clinics to support their efforts to upload data to the map creating their individual dashboards and contributing to the bigger picture on a national scale.

Capacity Building, Training & Technical Assistance

• Provide tailored, high-level technical assistance to mobile clinics and health systems on how to design evaluations, collect data, and use MHM tools to tell their impact story.
• Support the team in delivering engaging trainings to build mobile clinic capacity to measure, improve, and communicate their impact.
• Create user guides, toolkits, slide decks, and other resources that translate public health and evaluation concepts into accessible, practical materials for busy practitioners.
• Support the team in ensuring tools and guidance reflect current public health recommendations and emerging best practices in mobile health care.

Research, Evaluation & Special Projects

• Collaborate with the MHM team on research and evaluation projects related to the mobile health sector.
• Contribute to data collection and analysis.
• As needed, prepare clear, concise reports and presentations.
• Support sector-wide data and evaluation initiatives, including statewide or national collaborations focused on expanding mobile health access.

Presentations, Thought Leadership & External Representation

• Along with the team, represent MHM at conferences, workshops, national webinars, and meetings.
• Develop abstracts, proposals, and presentations that highlight MHM’s tools, data, and impact.
• Serve as spokesperson for MHM and The Family Van, articulating the value of mobile health in advancing health equity and access.
• Assist with grant proposal development.
• Contribute to overall program operations as needed to ensure the smooth and efficient functioning of The Family Van and MHM.
• Mentor students and volunteers, providing guidance on evaluation, data collection, and public health program development.

Basic Qualifications:

• College degree in a related field of research study. 
• 3 or more years relevant professional experience in public health, health care delivery, program management, evaluation, or a related area (relevant course work may count towards experience).

Additional Qualifications and Skills:

• Master of Public Health (MPH) or closely related graduate degree in a public health or health-related field preferred. 
• Demonstrated experience working with diverse communities and/or safety net, community-based, or mobile health programs. 
• Strong relationship-building and stakeholder management skills; ability to engage and support partners across a wide range of organizational levels and geographic locations. 
• Experience with quantitative and qualitative data collection, basic data analysis, and interpreting and communicating data to non-technical audiences. 
• Excellent verbal and written communication skills, including comfort with public speaking and giving presentations (in-person and virtual). 
• Proven project management skills, including the ability to manage multiple projects and priorities in a fast-paced environment with attention to detail. 
• Familiarity with public health principles, health equity, and evaluation frameworks. 
• Proficiency with Microsoft Office and/or Google Workspace; comfort learning new web-based tools and platforms.
• Experience working directly with mobile clinics, community health centers, or other community-based health programs. 
• Experience with customer relationship management (CRM) systems, basic data visualization tools (e.g., Excel, Tableau, Power BI), or web content management. 
• Experience coordinating with IT or technical teams and/or vendors to troubleshoot user issues and improve systems. 
• Prior involvement in grant writing, grant management, or reporting to funders. 
• Experience mentoring or supervising students, volunteers, or early-career staff. 

Core Competencies: 

• Personable & Outgoing: Warm, engaging, and confident communicator who genuinely enjoys connecting with people and building relationships. 
• Strategic & Process-Oriented: Able to see the big picture and design systems and workflows that are efficient, scalable, and user-friendly. 
• Mission-Driven: Deep commitment to health equity, community-based care, and improving access to high-quality preventive services. 
• Independent & Collaborative: Comfortable working autonomously and exercising sound judgment, while also being a strong team player. 
• Adaptable & Resilient: Flexible, proactive, and able to navigate ambiguity and shifting priorities. 
• Detail-Oriented: Able to manage complex information, maintain data integrity, and follow through on commitments.

• Term: This is a term position with an end date of June 30, 2027, with the possibility of extension, contingent upon work performance and continued funding to support the position. 
• Standard Hours/Schedule: 35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pm
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.
• Pre-Employment Screening: Identity, Education
• Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal.

#LI-KM2

Work Format Details

This position has been determined by school or unit leaders that the duties and responsibilities can effectively be performed fully remotely at a non-Harvard location. Employees in fully remote positions must work all scheduled hours in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. At the discretion of the department, fully remote employees may occasionally be required on site at a Harvard location. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 055. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.